VIP Club Stores

FAQ

How do I Shop@Home?

It's easy to Shop@Home with Spotlight.

There are 3 steps to follow:

Step 1     

Browse through our current catalogues

Step 2     

Decide what you would like to buy

Step 3     

Complete our Shop@Home Online Order Form
or

Download and complete our Shop@Home Print Order Form (PDF Size: 196kb)

Complete and print the order form, then fax or mail it to us.

How can I order from Spotlight?

There are 4 ways to order:

Complete the Shop@Home Online Order Form
and submit via email.
Telephone
Complete your order over the phone:
1300 305 405 (Local Call Cost)
Mail
Complete the order form and mail it to us.
Shop@Home Print Order form (PDF Size: 196kb)
Mail your completed form to:

Spotlight Shop at Home Service
Level 6, 111 Cecil St
South Melbourne VIC 3205
Australia
Fax
Fax a completed order form to us:
03 9675 4560
What happens with my Shop@Home order?

Step 1    
Your order is allocated to a Spotlight stores where our Shop@Home co-ordinator will hand pick your order.

Step 2    
Spotlight will then contact you to verify your order and request payment.

Step 3
Your order is mailed directly to you.

What are my payment options?

We will contact you for payment when your order is ready.

Payment can be made by:

    * Spotlight Gift Vouchers
    * Visa
    * Mastercard,
    * Australian Bank cheques
    * Australian Money Orders
    * Personal Cheques

We regret that we cannot accept:


    * Overseas bank cheques
    * C.O.D orders

We recommend you do not send cash in the mail.
All prices are GST inclusive.

How much will delivery cost?

It costs just $8.99 for delivery of any size parcel to anywhere in Australia.

How can I contact Spotlight?

We always welcome any feedback, questions or queries.
Contact Spotlight by calling 1300 305 405 or visit our Feedback page and complete our query form.

Recalls Privacy Terms & Conditions © Spotlight PTY LTD 2012