Shop@Home Terms and Conditions

Goods advertised in the current Spotlight catalogue are available for purchase by telephone, facsimile or email by completing the Shop at Home order form at Payment details must be provided on the order form.

Placement of an order using the Shop at Home order form is an offer to purchase Spotlight goods. Spotlight may accept your order by processing your payment and organising delivery of the goods to your delivery address or may for any reason (including circumstances where Spotlight has insufficient goods to fulfil the order or where the goods ordered have been discontinued), decline to accept your order or any part of your order. No order will be considered accepted by Spotlight until payment has been processed and delivery arranged. If Spotlight decline to accept your order, Spotlight will attempt to notify you using the telephone number provided on your Shop at Home order form.

Users of the Shop at Home service ("Users") warrant that all information provided in the order form is accurate, complete and up to date. The User must promptly inform Spotlight if there is any change to this information.

The User is responsible for any costs associated with accessing the Spotlight website and order form and for submitting the order form including any internet service provider fees and all telephone call charges.

A minimum delivery cost of $8.99 will be applied to each order (maximum package weight 32kg and height of 1.05m). If a package is greater than the maximum package weight, additional delivery charges will apply and the Customer will be informed of what these are prior to the goods being delivered. The Customer must pay those additional delivery charges, unless at the time the Customer is informed of them, the Customer cancels the order. Any person at the delivery address who receives the goods shall be presumed by Spotlight to be authorised to receive the goods.

Property in the goods does not pass to the User until the User has paid all monies owing to Spotlight in full. Risk in the goods passes to the User at the time the goods are delivered to the delivery address provided by the User.

Changes to the Terms

Spotlight reserves the right to amend the Terms from time to time. Amended Terms come into effect from the time they are posted on the website. You should review this page regularly to ensure that you are aware of any changes to the Terms.

Governing law

These Terms will be governed by and construed in accordance with the courts of Victoria, Australia. You submit to the non-exclusive jurisdiction of the courts of Victoria, Australia.

Severance of clauses

If any clause of these Terms is held to be invalid, void, unlawful or unenforceable for any reason, that clause will be severed from the Terms and it will not affect the validity and enforceability of the remainder of the Terms.


All references to $ and dollars on the website are to Australian currency. All prices were current at the time of publication on the website.

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